Last Updated: 21 February 2026
Welcome to Eatmate (“we,” “our,” or “us”). By accessing, browsing, or using our website and purchasing our products including dry fruits, seeds, spices, and mouth fresheners, you agree to be bound by the following Terms & Conditions.
If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
Your continued use of the website constitutes acceptance of these Terms.
2. Products and Services
Eatmate offers packaged food products including dry fruits, seeds, spices, and mouth fresheners.
- Product descriptions, images, and prices are subject to change without prior notice.
- We strive for accuracy, but minor variations in packaging, weight, or appearance may occur.
- Availability of products is not guaranteed and may change based on stock levels.
3. Pricing and Payment
- All prices are listed in Indian Rupees (INR).
- Prices may change without prior notice.
- Applicable taxes (including GST, if applicable) will be charged at checkout.
- Payments must be made through secure third-party payment gateways available on our website.
- Eatmate is not responsible for transaction failures caused by payment gateway providers.
4. Order Confirmation and Cancellation
- Orders are confirmed only after successful payment.
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent activity
- Cancellation requests may be accepted only before the order is shipped, as per our Cancellation & Refund Policy.
5. Shipping and Delivery
- Delivery timelines are estimates and may vary depending on location and courier partners.
- Eatmate is not responsible for delays caused by:
- Courier issues
- Natural disasters
- Government restrictions
- Strikes or unforeseen events
- Customers must provide accurate shipping information. We are not liable for delivery failure due to incorrect address details.
6. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy available on our website.
We reserve the right to approve or reject refund requests based on the condition of returned products and policy compliance.
7. Intellectual Property
All content on this website, including:
- Logos
- Text
- Product descriptions
- Images
- Graphics
- Website design
is the intellectual property of Eatmate and protected under applicable Indian laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Conduct
You agree not to:
- Use the website for unlawful activities
- Attempt to gain unauthorized access to our systems
- Disrupt website functionality
- Upload malicious software, viruses, or harmful code
Violation of these terms may result in legal action.
9. Limitation of Liability
To the fullest extent permitted by law, Eatmate shall not be liable for:
- Direct or indirect damages
- Loss of profits
- Data loss
- Consequential damages
arising from the use of our website or products.
10. Indemnification
You agree to indemnify and hold harmless Eatmate from any claims, losses, damages, liabilities, or legal expenses resulting from your violation of these Terms & Conditions.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of Jodhpur, Rajasthan.
12. Changes to Terms
Eatmate reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Eatmate
H-361, Sangariya, Industrial Area, 2nd Phase
Jodhpur, Rajasthan – 342001
India
📧 Email: digitaleatmate@gmail.com
📞 Phone: +91 9001290017
