Last Updated: 21 February 2026
Eatmate (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including dry fruits, seeds, spices, and mouth fresheners.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you place an order or contact us:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely via third-party payment gateways; we do not store card details)
b. Non-Personal Information
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve our website, services, and product offerings
- Send promotional offers (only if you opt-in)
- Prevent fraudulent transactions
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience. Cookies help us:
- Remember user preferences
- Analyze website traffic
- Enhance website functionality
You can disable cookies through your browser settings, but some features may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
- Payment gateway providers
- Shipping and logistics partners
- Website analytics tools
- Legal authorities when required by law
All third parties are required to protect your information.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no online transmission is 100% secure.
6. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt-out of promotional communications at any time
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
8. Children’s Privacy
Eatmate does not knowingly collect personal information from children under 13 years of age.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Eatmate
H-361, Sangariya, Industrial Area, 2nd Phase
Jodhpur, Rajasthan – 342001
India
📧 Email: digitaleatmate@gmail.com
📞 Phone: +91 9001290017